Facilitating Process Mapping Meetings
Length: 2 Days
Cost: $300.00 (per participant)
Minimum # of Participants: 6
Maximum # of Participants: 16
Course Description
Process Improvement is an interactive course on learning what a process is, how to map a process, and how to change a process. Each course covers process mapping in different degrees of detail and experiential time.
Course Objectives
The course objectives vary based on which workshop you choose. The course outlines detail all of the topics covered.
Course Outline
Process Basics
Processing Mapping and Change
Mapping Methods and Models
Mapping Mechanics
Drawing a Cross Functional Map Activity (generic business process)
Drawing an Activity Map (generic business process)
Create a SIPOC Matrix (generic business process)
Create a Detailed Process Sheet (generic business process)
Pet Productivity Peeves Activity
Facilitating the Process
Project Planning Activity (small groups)
Facilitating the Meeting
Facilitation Skills Practice Activity
Form Mapping Topics, Teams, and Facilitators (4 groups max)
Meeting Planning Activity (individuals)
Day 2 - Practice Facilitation
Facilitation Practice Activity
Facilitation Practice Activity
Facilitation Practice Activity
Facilitation Practice Activity
Debrief and Action Plans
Topics will be drawn from a hat. As each topic is drawn, the facilitator will facilitate mapping the topic.
6 attendees = 65 min per topic
8 attendees = 48 min per topic
10 attendees = 39 min per topic
12 attendees = 32 min per topic
14 attendees = 27 min per topic
16 attendees = 25 min per topic